SHIPPING & RETURNS
Shipping Policy
Please allow 4-6 business days transit time to receive your order once it has shipped. This time frame pertains to orders placed within the continental United States and does not include Alaska and Hawaii.
Backordered/Future Ship Items – Once a backordered item is received in the warehouse, it will ship immediately via the selected shipping method.
Business Days – Business days are defined as Monday-Friday, excluding holidays.
Multiple Shipments – Some items may be shipped separately, directly from the manufacturer. If multiple items are ordered, it is possible that you will receive more than one shipment.
Cancellation and Change Policy – We cannot edit an order once it has been placed. Due to automatic order processing, orders can only be canceled within an hour after it has been placed.
U.S. Territories – Orders for the U.S. Territories will be shipped via the United States Postal Service and are not qualified for Express delivery. U.S. Territories include: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Minor Outlying Islands, U.S. Virgin Islands and U.S. Armed Forces – Americas, Europe and Pacific.
Standard Shipping – In-stock items shipping from our warehouse should arrive to you within 4-6 business days after your order is placed. Items that are shipped directly from the manufacturer may take longer to arrive. Your items may arrive in separate packages.
Return & Exchange Policy
We strive for 100% satisfaction. However, if you are not completely satisfied with your order, we will gladly return any items in original condition within 60 days of receipt. Unfortunately, we cannot accept any worn, washed, altered, or embroidered items.
When you arrange your own shipping, please include a completed return form and ship your package to:
Workwear On Wheels-Group Return
57 South Grandbay Circle
Aurora, CO 80018
We recommend that you insure your shipment and keep a copy of your tracking information, as we cannot give credit for items that we do not receive.
We process all returns on the same or next business day after receipt of merchandise. After we receive and process your return, please allow an additional 2 to 3 business days for your financial institution to credit your account. Shipping and processing charges are non-refundable.